Just wanted to thank Greg and John for excellent service over the past few weeks....Both took lots of time with me, taught me a lot, and made sure my purchase (a Specialized Ruby Comp) was the right fit for me.
Outstanding service the whole way through, and I look forward to visiting you guys again as my cycling hobby blossoms!
Thanks, Jackie
--------------------
Thanks for the note.
I'll pass the words, but one of the things that makes us
perform well is the high level of 'dealer service' we seem to get from
customers.
In this world of 'the educated consumer' there's a
growing breed of those that need a lot more hand holding, and more that
aren't as appreciative.
We look forward to helping you soon.
Remember, 'sales' is derived from the Latin 'to Serve'
Larry
re: classic bike from Website
from linda in OC, Ca.
Hi Larry,
Well David (the other one interested in the Lotus) knew a good thing when he saw it, however, he was a week too late -- so, I really am lucky, eh?
Sorry for the reply delay. I've taken pictures, however my high school journalism daughter has taken off the camera, so whenever I can pin her down long enough to access the camera, I'll send them.
YES! #2067 finally arrived here today at noon on Tuesday 5/29. You pack very well! I LOVE it! I spent quite a while giving it a good final sprucing up -- got familiar with the quality of this bike. It is a true gem in my book. All the prepping was definitely worth it for the first ride -- it is fantastic for me! I am very impressed with everything -- it is very difficult to believe it is from 1983. I have no doubt it is more than a match as my "reliable wheeled companion". It is so sweet! It is much better than what I thought I was going to end up with -- this is like a dream.
This whole transaction has been fantastic Larry. Thank you to you and your shop! Well, it's time to ride! Yipee!
Regards,
Linda
Truly & Absolutely Linda The Luckiest Lotus Lady : )
After I sent this to some of my friends, I thought I should have included you
Brian
Date: Thu, 31 May 2007 04:39:17 +0000
Hi guys
I have bought a recumbent. I got a Rans Stratus XP. (www.ransbikes.com) I have had ongoing neck problems. Typically after a week long tour I have to go to a chirapractor to be able to use my neck. About 6 weeks ago I irritated my neck and have not been able to ride. I have pain going down my arm.
2 weeks ago I went to Mt Airy bikes to look at recumbents. I was there for 4 hours and rode 8 different bikes. I probably rode 20 miles that day on their bikes. I went back last week and rode another 20+ miles and narrowed it down. I thought I was going to get a Volae Team which is a "high racer". It is a short wheel base bike with two 26 in wheels. It has a high bottom bracket that is about 33 inches off the ground and about 9 inches higher than your butt.
I went there today expecting to to come home with one. I did an 18 mile test ride and my toes started to fall asleep from the high bottom bracket. I then tried a similar bile with a 26 in rear wheel and a 20 in front wheel, so the height difference is not so much. I still had the same toe problem.
I then decided on the Stratus, which has a lower bottom bracket and is a nice riding , "faster" bent.
I am approaching Sierra to the Sea doing the wrongs things. They always tell you to do lots of training which I have not. And that a tour is not the time to try out new equipment. I will have my bike for a week before I have to ship it to California. So I will only see Ronni, Andrew and Kristin at the beginningg and end of the day.
I have to add how great the people at Larry Black's Mt Airy Bike shop have been. They provided guidance on getting started on recumbents. They set up 8 bikes for me originally to ride. Then they put together one sitting in the back still in a box for me to try. I have probably ridden 75 miles on their bikes. How many other shops would let you do that. Today I was gone for 1 1/2 hours with one of their high end bikes. Beside recumbents they have a huge selection of regular bikes. Even some Italian bikes that Eric does not own.
I do not think I will be doing any part of Bike VA since I am still having neck problems and my recumbent will sitting in the back of a UPS truck.
Brian
